terms & Conditions

Effective Date: 21 January 2025

Welcome to Krajina Quad! By booking a tour or renting our ATVs, you agree to the following Terms & Conditions. These terms are designed to ensure safety, compliance with the laws of Bosnia and Herzegovina, and an enjoyable experience for all participants.

1. Booking and Payment
– All bookings must be confirmed with full payment or a deposit.
– Prices are listed in BAM (Bosnian Convertible Mark) and include VAT in accordance with the laws of Bosnia and Herzegovina.
– We accept cash payments, bank transfers, and other payment methods as agreed.
– You will receive a booking confirmation via email or SMS upon successful payment.

2. Cancellation and Refund Policy
– Cancellations made at least 24 hours before the scheduled tour will receive a full refund.
– No-shows or cancellations made within 24 hours of the tour will not be refunded.
– In case of severe weather or unforeseen circumstances, we reserve the right to cancel or reschedule tours for safety reasons. In such cases, you will receive a full refund or the option to reschedule.
– Refunds will be processed in compliance with consumer protection laws of Bosnia and Herzegovina.

3. Safety and Participation
– All participants must sign a rental agreement / liability waiver before the tour, acknowledging the risks associated with ATV riding.
– Riders must be at least 18 years old and provide a valid ID.
– Protective gear (helmet, jacket, and rain gear if necessary) is mandatory and provided free of charge.
– Participants must follow all instructions given by our guides to ensure safety.
– We reserve the right to refuse participation to anyone under the influence of alcohol, drugs, or who behaves irresponsibly.

4. Liability and Insurance
– Participants take part in tours at their own risk.
– Krajina Quad is not responsible for injuries, accidents, or property damage resulting from negligent behavior or failure to follow safety instructions.
– Damages caused to ATVs or equipment due to reckless driving will be charged to the participant in accordance with Bosnian civil liability laws, and see in the rental agreement
– We recommend that participants have personal accident insurance.

5. Rental Agreement
– All quads are inspected before and after the tour.
– Riders are responsible for returning the quad in the same condition.
– Any damage to the ATV or equipment due to misuse will result in repair costs charged to the participant.
– Riders must comply with traffic laws and environmental protection regulations of Bosnia and Herzegovina.

6. Data Protection (GDPR Compliance)
– Personal data collected during the booking process will be processed according to the Law on Protection of Personal Data of Bosnia and Herzegovina and the EU General Data Protection Regulation (GDPR).
– Your information will be used solely for booking and safety purposes and will not be shared with third parties without your consent.

7. Governing Law and Jurisdiction
– These Terms & Conditions are governed by the laws of Bosnia and Herzegovina.
– In the event of a dispute, both parties agree to attempt resolution amicably.
– If a legal resolution is required, the Municipal Court in Cazin shall have jurisdiction.

8. Final Provisions
– By booking with Krajina Quad, you confirm that you have read, understood, and agreed to these Terms & Conditions.
– We reserve the right to amend these terms at any time. Updates will be posted on our website.

Contact Information
Krajina Quad – ATV Rentals
Saltina BB, Krajina, Bosnia and Herzegovina
📧 info@krajinaquad.com
📞 +387 61 123 456

Thank you for choosing Krajina Quad. We look forward to sharing unforgettable adventures with you!